workplace investigations

Workplace Investigations in Ontario

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Workplace investigations play a crucial role in maintaining a safe and respectful work environment while addressing allegations of misconduct or policy violations. In Ontario, Canada, both employers and employees have legal rights and obligations during workplace investigations, and the involvement of a lawyer can significantly impact the process and its outcome. In this article, we'll explore what workplace investigations entail and the role of a lawyer for employees, employers, and witnesses in Ontario.


What Are Workplace Investigations?


Workplace investigations are formal inquiries conducted by employers to gather facts and evidence related to allegations of misconduct, harassment, discrimination, or other violations of workplace policies or laws. The purpose of a workplace investigation is to determine the validity of the allegations, assess the impact on the work environment, and take appropriate corrective action if necessary.


Role of a Lawyer for Employees:


1. Legal Advice and Representation: Employees who are the subject of workplace investigations have the right to seek legal advice and representation. A lawyer can advise employees on their rights, obligations, and options during the investigation process, including how to respond to interview questions and requests for information.


2. Protection of Rights: A lawyer can ensure that the employee's rights are protected throughout the investigation, including the right to a fair and impartial process, confidentiality, and freedom from retaliation.


3. Review of Investigation Findings: Following the investigation, a lawyer can review the findings and conclusions to assess whether they are fair and reasonable. If the employee disagrees with the outcome, a lawyer can advise on potential next steps, such as filing a complaint with the appropriate regulatory body or pursuing legal action.


Role of a Lawyer for Employers:


1. Guidance on Investigation Procedures: Employers must conduct workplace investigations in accordance with legal requirements and procedural fairness. A lawyer can provide guidance on the appropriate investigation procedures, including interview techniques, evidence collection, and documentation.


2. Legal Risk Assessment: A lawyer can assess the legal risks associated with the allegations and provide advice on how to mitigate liability. This may include recommendations for corrective action, disciplinary measures, or preventive measures to address systemic issues.


3. Representation in Legal Proceedings: If the investigation results in legal proceedings, such as complaints to regulatory bodies or lawsuits, a lawyer can represent the employer's interests and defend against allegations of wrongdoing.


Role of a Lawyer for Witnesses:


1. Legal Advice and Support: Witnesses who are asked to participate in workplace investigations may benefit from legal advice and support. A lawyer can explain the witness's rights and obligations, prepare them for interviews or testimony, and accompany them during interviews if requested.


2. Protection of Rights: A lawyer can ensure that the witness's rights are protected during the investigation process, including the right to confidentiality, privacy, and freedom from retaliation.


3. Review of Witness Statements: Witnesses may be asked to provide written or oral statements during the investigation. A lawyer can review the statements to ensure accuracy and consistency and advise on any potential legal implications.


Workplace investigations are critical for addressing allegations of misconduct and maintaining a healthy work environment in Ontario. Whether you're an employee, employer, or witness involved in a workplace investigation, the involvement of a lawyer can provide valuable guidance, protection of rights, and legal representation throughout the process. By understanding the role of lawyers in workplace investigations, individuals and organizations can ensure a fair and impartial resolution of workplace issues while minimizing legal risks and liabilities.

We spend most of our days at work. While at work, people need to feel safe, included, and free to perform their work and pursue promotions or other opportunities based on their job performance. At every workplace, there should be rules, processes, regulations, and procedures that should be followed by everybody. These rules apply to your junior staff as well as your most senior staff.


Unfortunately, as much as you hope that the culture at your office is one that is positive and promotes good, productive work and happiness among employees, that's not always the case. There could be discrimination, harassment, or other inappropriate behaviour that if you are an employer, you will likely have a duty to investigate further.


Workplace Investigations


Workplace investigations often begin when an employee comes forward with an allegation of inappropriate behaviour or other misconduct. This could involve sexual harassment, discrimination, or a toxic work environment. Sometimes, it is the employer who suspects that there could be fraud or misconduct within the workforce, and they may wish to proceed with an investigation in order to find out if such misconduct is indeed occurring within the workplace.


When an employer becomes aware of such issues within a workplace, they should take immediate steps to launch and complete an investigation. An investigation may be conducted by somebody internal to the company, typically somebody who is in a human resources role, or it may be conducted by someone external to the company, such as an external Human Resources professional or a workplace investigation lawyer.


There are many considerations when thinking about how a workplace investigation should be conducted. Often, workplace investigations take place while all other employees continue to work. Those other employees likely know of a problem at work, and employee morale could be very low. Workplace investigation lawyers are trained in techniques of how to interview current employees, how to interview former employees, and how to otherwise get evidence of what is actually occurring within the workplace without causing greater discord, distrust or issues between employees.


Scope and Cost of Workplace Investigations


As an employer, you may dictate the scope of a workplace investigation, but with the help of a lawyer, can help you determine how detailed the investigation needs to be. The cost of a workplace investigation may vary significantly depending on the nature of the problem and how long the process will take. Obviously the severity and how widespread a problem is will likely dictate how much work needs to go into the workplace investigation. However, this is something to take very seriously because if there is a toxic work environment, you may open yourself up to litigation or claims of harassment or discrimination by your employees. If the issue was widespread, you could have many instances of litigation in your hands, not to mention lowered productivity and likely high employee turnover. All of this becomes very costly to your business if it continues. At Key Legal, you can speak to a workplace investigation lawyer with respect to any work related issues, including verbal abuse, violence, fraud, and other serious issues in the workplace.


Ready to get started?  Key Legal has Ontario Workplace Investigation Lawyers ready to help you either through Zoom meetings or by telephone.  You can either book an appointment or request a lawyer on-demand.  Just use our booking page or our chat feature to get started!